Terms of Service

Effective Date: 5th March, 2025

Welcome to Toshakhanna, your destination for high-quality, premium fabrics. By accessing and using our website or services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our website, purchasing products, or engaging with any of our services, you acknowledge and agree to these Terms of Service and any other guidelines or policies that may be applicable to specific areas of the website or services. If you do not agree with these terms, please do not use our website or services.

2. Modification of Terms

We reserve the right to modify, update, or revise these Terms of Service at any time. Any changes will be posted on this page with an updated revision date. Continued use of our services after any such modifications shall constitute your acceptance of the revised Terms of Service.

3. Product Information

We strive to ensure the accuracy of all product descriptions, pricing, and other information. However, we do not warrant that product descriptions or other content is error-free, complete, or current. Colors of fabrics displayed on our website may vary depending on your device or monitor settings.

4. Pricing and Payments

All prices are listed in PKR, and are subject to change without notice. Prices for our products do not include applicable taxes, shipping charges, or duties, which will be calculated at checkout. We accept payments through Cash-on-Delivery. All payments are processed securely.

5. Shipping and Delivery

We provide shipping to various locations worldwide. Shipping times and fees vary depending on your location. While we make every effort to ensure timely delivery, we are not responsible for delays caused by shipping carriers or customs procedures.

6. Returns and Exchanges

We want you to be satisfied with your purchase. If for any reason you are not, we offer a 10-day return/exchange policy, subject to the following conditions:

The item must be in its original, unused condition.
You must provide proof of purchase.
Shipping fees are non-refundable.

Some products, including custom fabrics, may be excluded from this policy.

7. Intellectual Property

All content, including text, images, logos, and designs on our website, are the property of Toshakhanna and are protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without prior written consent.

8. User Conduct

When using our website and services, you agree not to:

Engage in any illegal activity or conduct that violates any laws.
Use our website to transmit harmful or offensive content.
Attempt to access or interfere with our website’s security systems or other user accounts.
Post content that is misleading, defamatory, or infringes on intellectual property rights.

9. Limitation of Liability

To the fullest extent permitted by law, Toshakhanna will not be held liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, products, or services. This includes damages related to loss of profit, data, or business interruption, even if we have been advised of the possibility of such damages.

10. Privacy and Data Protection

Your privacy is important to us. We collect and process your personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Toshakhanna. We are not responsible for the content, privacy policies, or practices of any third-party websites.

12. Force Majeure

We will not be held liable for any failure or delay in performance under these Terms of Service due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, or interruptions in telecommunications or transportation services.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan.

14. Severability

If any provision of these Terms of Service is deemed unlawful, void, or unenforceable, that provision will be severed from the rest of the Terms of Service, which will remain in full force and effect.

15. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:

Toshakhanna
office@toshakhanna.com
0307-5957774
Gulberg Greens, Islamabad

By using our website or purchasing our products, you agree to be bound by these Terms of Service.